Returns and Refunds
We are proud of our products and are confident that you will love them. In case you do change your mind, Roch Kreations is pleased to offer full refunds on returns initiated within 7 days of delivery to customer, and an exchange or store credit on returns initiated within 21 days of delivery to customer. Please contact us at support@rochkreations.com with your order number to initiate a refund or exchange.
Return shipping is the responsibility of the buyer, and must be shipped with a tracking number to qualify for a refund or exchange. Refunds and store credits will be processed upon Roch Kreations’ receipt of the returned items. Returned items must be in original packaging and unused.
Refunds can only be made on the original form of payment. Exchange items will be dispatched upon Roch Kreations’ receipt of return of original purchase.
Return shipping is the responsibility of the buyer, and must be shipped with a tracking number to qualify for a refund or exchange. Refunds and store credits will be processed upon Roch Kreations’ receipt of the returned items. Returned items must be in original packaging and unused.
Refunds can only be made on the original form of payment. Exchange items will be dispatched upon Roch Kreations’ receipt of return of original purchase.